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If one case manager oversees the care of 20 patients in a day and another handles only 18 cases, the first case manager must be more productive, right?
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A time study is one way to measure productivity at the same time you reduce the disparity in assignments between your case managers.
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Discharge planning for patients who need long-term care often is a challenge for hospital case managers, particularly if the patient is from another region.
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As the Commission on Certification of Case Managers (CCMC) celebrates its 10th anniversary, leaders in the case management field say the demand for case management will continue to grow as the health care system becomes more chaotic and complicated than ever.
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It was a typical scenario: The emergency department (ED) at Stonybrook (NY) University Medical Center was holding 15 or 20 admitted patients waiting for an inpatient bed to become available.
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Just as health care managers take a breath after rushing to make sure their hospitals are in compliance with the privacy standard, its time to kick into gear for the upcoming Health Insurance Portability Accountability Act (HIPAA) transaction code-set deadline, which is Oct. 16, 2003.
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A hospital case management model may include utilization management, discharge planning, quality improvement, risk management, or clinical care management, all under one umbrella.
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Switching to an electronic discharge system was a culture shift, not only for Charleston-based Medical University of South Carolina (MUSC) staff but for local providers as well.
